https://coastaways.co.uk/privacy-policy

Privacy Policy

Privacy Policy

Effective Date: 26/06/2024


Welcome to (the “Platform” or “We”). This privacy policy (the “Policy”) outlines our privacy practices regarding the online booking or reservation of properties and rooms (the "Service"). By using our Platform, you agree to the collection, storage, use, and sharing of your personal information as described in this Policy.


Data Controller Responsibilities

We act as data controllers and are responsible for the collection and use of any data that you submit or provide through the Service in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Information We Collect

  1. Personal Information:
  • Contact details such as name, address, mobile phone number, and email address.
  • Credit or debit card information for payment processing, collected on our behalf by a payment processor.
  • IP address from your internet service provider.
  • Bank details as needed by property owners.

  2. Cookies and Tracking Technologies:

  • Information collected via cookies and similar tracking technologies on our website and through emails, including web pages accessed, session durations, and IP addresses.


Use and Disclosure of Information

We may share your information with third-party service providers to support and enhance the Service, including:

  • Communicating with you regarding the use of the Service and responding to requests.
  • Enhancing security and investigating suspicious activity or policy violations.
  • Developing new tools, products, or services within the Service.
  • Associating activity across different devices operated by the same individual.
  • Identifying and fixing bugs.
  • Conducting data and system analytics.
  • Complying with applicable laws and assisting law enforcement agencies.


Your Rights

You have the following rights regarding your personal data:

  1. Right to Access: Request a copy of your personal data.
  2. Right to Correction: Request to correct inaccurate or outdated personal data.
  3. Right to Deletion: Request the deletion of personal data no longer necessary for its collected purpose.
  4. Right to Withdraw Consent: Withdraw consent to personal data processing at any time, such as for e-marketing communications.
  5. Right to Data Portability: Request to receive your personal data in a portable format and, if possible, have it transmitted to another data controller.
  6. Right to Restrict Processing: Request a restriction on data processing in case of a dispute over accuracy or processing.
  7. Right to Object: Object to the processing of personal data based on legitimate interest or direct marketing.

To exercise these rights contact us directly.


Legal Basis for Collecting Personal Data

  1. Consent: Personal data collected based on consent will use documented consent forms.
  2. Contractual Obligations: Using personal information to fulfil obligations related to contracts and agreements with customers, partners, and suppliers.
  3. Legitimate Interest: Using personal data where it is considered to be of legitimate interest and does not override the privacy interests of the data subject.


Data Retention

We retain personally identifiable information as long as necessary for the purposes outlined above. Information may be deleted from our systems without notice when no longer deemed necessary.


Children’s Privacy

Our Service is intended for individuals aged 16 and older. We do not knowingly collect information about children under 16 years of age.


Cookies

We use cookies to collect statistical information, improve website efficiency, and tailor the website to user needs. Users can block or delete cookies through browser settings but may experience adverse effects on the Service.


Changes to the Privacy Policy

We may update this Policy from time to time. Notice of changes will be provided through the Service’s interface. Continued use of the Service constitutes consent to the updated Policy. Users may terminate the Terms and their account if they do not consent to the amended Policy.


Contact Us

If you have any questions about this Privacy Policy, please contact:

Coastaways Online Travel Agency
2 Pevensey Court Shops, Eastbourne Road, Pevensey Bay, East Sussex BN24 6EX
Email: info@coastaways.co.uk


Acceptance of Policy

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Policy.


Beachside Holiday Rentals Ltd, Trading as COASTAWAYS, Registered in England Company Number 11683913

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